If a landlord declines your booking request, your card will not be charged. The pre-authorised payment is fully released and the booking is cancelled automatically. The landlord is required to provide a reason for their decision, so you will always know why your request was not accepted.

What to do next

A declined request does not affect your ability to book other spaces on POP UP SHOPS. You can submit new requests immediately.

• Review the reason provided: use the landlord's feedback to refine your approach. If your concept was not the right fit for that particular space, it may work well elsewhere.

• Update your project template: if the decline was related to your brand concept or the information you provided, consider strengthening your project template before applying to other spaces.
  See What is a project template and how do I create one?
  

• Browse alternative spaces: use the availability calendar and space type filters to find listings that match your dates, location, and concept. 
  See How do I check for availability?

• Try an inquiry first: on your next search, consider sending an inquiry before a full booking request. It lets you gauge the landlord's interest before committing. 
  See How can I contact a landlord?