Can I tour a space before booking it?

Yes, you can arrange a viewing before committing to a booking. How you request a viewing depends on how the landlord has set up their listing.


Option 1: Contact the landlord directly

Some listings have a Contact landlord button displayed above the How it works section. If the landlord has added their viewing information, you will also see a Viewing Information box below the How it works section showing their contact details, for example a phone number and available hours.

  1. Open the listing page
  2. Look for the Contact landlord button above the How it works section
  3. Click it and reach out to arrange a viewing
  4. Alternatively, use the contact details shown in the Viewing Information box if available



Option 2: Submit an inquiry


If no Contact landlord button is visible, the listing uses the inquiry workflow. Use the inquiry to request a viewing before committing to a booking.

  1. Open the listing page
  2. Click the teal Start an inquiry button in the booking widget
  3. In your message, mention that you would like to arrange a viewing first
  4. The landlord will respond via the platform inbox




Note: Not all landlords offer in-person viewings. If no viewing option is available, review the listing images, floor plan, and description carefully before submitting a booking request.








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