Payment is handled through the POP UP SHOPS platform. How and when you are charged depends on the type of booking you make.
Payment by booking type
| Booking type | When you pay | How it works |
|---|---|---|
| Inquiry | After accepting the landlord's invitation to book | You are taken to the payment page after accepting the invitation. You are charged immediately upon completing the booking. |
| Booking request | After the landlord accepts your request | Your card details are entered during the booking process. Payment is pre-authorised and held in escrow. You are only charged once the landlord accepts. If declined, the pre-authorisation is released and your card is not charged. |
| Instant booking | Immediately upon completing the booking | Payment is processed as soon as you complete the booking process. No landlord approval is required. |
Security deposits
If the landlord requires a security deposit, this is not processed through the platform. It must be paid directly to the landlord. Check the House Rules section on the listing page before booking to see whether a deposit is required and how much it is.
Before booking, make sure your payment details are set up in your account. See What are the payment methods?
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article