How do I respond to an inquiry?

If you receive inquiries, you can first review the tenant's inquiry and then issue an invitation to book. Once a tenant accepts the invitation to book, the payment is settled. 

To send an invitation to book:

  1. Select “Invite to book” located on the right side of the page under the booking details.

  2. The dates from the booking inquiry are automatically selected, you can adjust the cancellation policy and set an expiry for the booking invitation. 

  3. Confirm by clicking “Invite to book” and the tenant will automatically receive the booking invitation.

  4. Once the tenant accepts the invitation, the payment will be processed.

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